Last Updated: 27/11/2015
We recommend all our registered users and viewers to review the following information to know about the steps taken to protect your privacy.
Information we collect
Generally, we collect information to identify you as a registered user. We ask your name, email address, telephone number, financial information and other related details to know your interest and to recommend suitable videos that you would love to watch. The financial information includes your credit/debit card number, card type, expiry date and other related details. We may ask you to provide personal information related to your video, comments or other submission you upload or post on the website. We may also request you to share information about your interest and activities, hobbies, age, gender and other demographic information.
Information from other sources
The website tracking systems may collect data containing information of the pages you have accessed, how you are directed to our website, frequency of your visits and so on. When you visit acrobatic.com, we are able to view your IP address although the IP address doesn’t define you as the user, but to know your geographic location or the area you live in.
We may use both session ID cookies and persistent cookies. A session ID cookie does not expire when you close your browser. Conversely, a persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
The objective behind placing a cookie file in your computer is to personalize your online experience. With these cookie file, we automatically collect required information about your online activity such as the pages you visit, the links of your interest and the searches you do on our website. Generally, irrespective of the browser type, all browsers accept cookies and automatically place a cookie file in your computer. Please note if you choose to decline the cookies, you may not able to sign in or use the features offered in the website.
Use of your information
Generally, the information we collect from our registered users and views are used in the following circumstances;
We may use your financial information to process your payments for any purchases made on your website and to protect against fraudulent transactions and otherwise manage our website services.
Share of your information
We want you to know with whom we share your information and purpose of sharing your details.
Please Note: We do not share any of your personal information with others except as indicated below or we give you an opportunity to opt out of sharing your valuable information with others.
We may share your information with;
Authorized Service Providers (ASP): We may share your personal information with authorized service providers who offer services on our behalf. The services may include, but not limited to fulfilling customer orders, processing credit card payments, offering customer support, marketing assistance, performing sales and business analysis, supporting our website functionality and other features offered through the website acrobatic.com. These service providers may need your personal information to perform their functions. However, they are not allowed to share this information for any other purposes.
Other Situations: We may need to disclose your information in response to a court order or a request from law enforcement or other government agency or any other person who have authority to know your personal information. We need to oblige the court orders and government officials to disclose the information of any user registered in our website.
When we believe that disclosing individual information is appropriate to investigate, prevent report or taken action regarding any criminal activities, suspected fraud or any other wrongdoings which is illegal. We may also disclose your information if the request has been made by the authorities to protect and defend the rights of our company, our users and employees and the people connected to our organization.
Securing your personal information:
We understand the value of our customer privacy and take every step to protect their personal information. We take appropriate security measures including electronic, procedural and physical measures to secure customer personal information from fraudulent and unauthorized access. For instance, in our company, only authorized employees are allowed to access customer details and they use these details only for business purpose. Added to this, we encrypt every customer details in the transit i.e. the travelling time from your system to ours. We also use firewalls to prevent unauthorized person gaining access to the customer details.
Changes in the Policy